In this guide, I will mention some methods that will help you to solve this issue for good. Mostly, the issue happens due to faulty connectivity or the power/battery of the smart speaker. Once you sort that out, then you can easily form a connection over Bluetooth.
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Let’s begin with the troubleshooting.
Often in haste, people forget to switch on the smart speaker and try connecting other devices to it which is not possible. So, make sure your speaker is powered on completely.
Try Reconnecting Via Alexa
Check Bluetooth Connectivity
Normally, for Bluetooth to work smoothly there must not be a distance more than 30 feet between connected devices. As per my observation, when there is a closed space such as walls, then Bluetooth signal strength stutters. So, check that the connected devices are close to each other. Also, the Bluetooth feature must be enabled on the devices to create a connection.
Sometimes there may be some other electronic interference in the form of phone calls, radio waves, etc that may cause the Bluetooth to function badly.
Remove the Bluetooth Speaker from Echo and Reconnect
First, you have to forget the connected Bluetooth devices depending upon whichever platform you are using.
- First, open Alexa app on your smartphone
- under Settings select the Bluetooth option > select the device
- Now select Forget. If you have multiple devices connected follow the same steps as above to forget them.
Are you Using A Echo device with A Screen
- Give the voice command Go to Settings [you can swipe down manually from the top of the screen. Select Settings]
- Then select Bluetooth > Then choose the info icon present beside the connected device name
- next to remove that device, select Forget Device
Make sure to restart your Alexa device once you are done with forgetting/removing the Bluetooth devices. Next, you have to pair your Bluetooth device and connect to Alexa once again from scratch.
- On your smartphone launch Alexa app > tap hamburger menu > go to Settings
- Make sure that you have enabled Bluetooth on your Speaker
- Select the Echo device you wish to connect
- Tap on Bluetooth > select Pair A New Device
- The process of pairing will begin. Select your Bluetooth speaker
Alexa will notify you once the pairing is successful. That’s it.
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