With each and every day, smartphones become very powerful and intelligent enough with the help of AI (Artificial Intelligence) that we couldn’t even think about it. However, most of the smartphones whether they’re running on iOS or Android may have some software-related issues like frozen screens. If you’re an iPhone 11 series user and facing similar kinds of issues, check out the guide below. Here we’ve shared the solution on How to fix the frozen screen problem on iPhone 11/11 Pro/ 11 Pro Max.

Either your device is facing some software-related issues or screen panel issues or even system cache related issues. After updating your device to the latest iOS version or due to the dust/dirt, your iPhone screen can’t be used normally. Make sure to clean the screen of the device using a cloth and use a good quality screen protector so that you don’t have any issues with touch response or not responsive.

How to fix frozen screen problem on iPhone 11/11 Pro/ 11 Pro Max

Some times, if you have dropped your iPhone to the surface, the screen may be damaged internally. Even if you can’t see any cracks or damage from outside, you should go to the Apple service center for complete checking. But if your device is fully intact and is in almost new condition, let’s follow some of the possible solutions below.

1. Force Reboot your iPhone 11

  • Quickly press and release the Volume Up button.
  • Quickly press and release the Volume Down button.
  • Press and hold the Side/Power button until the Apple logo appears.
  • Release the key and wait for the device to boot completely.

2. Update All Pending Apps

  • Launch the App Store on the iPhone.
  • Tap on the profile icon on the top-right corner of the screen.
  • Your account details will appear here. Just scroll down and check the Available Updates option.
  • The Upcoming Automatic Updates section will show all the pending apps that need to be updated to the latest version.
  • Tap on Update for all the apps individually.

3. Factory Reset iPhone

  • Form the home screen, go to the Settings > tap on General > Tap on Reset.
  • Tap on Erase All Content and Settings.
  • If required, enter the passcode and confirm it.
  • Perform a reboot of your device.

4. Connect to iTunes and Restore your iPhone

You can use iTunes on your PC to turn on the iPhone if the device won’t turn on or become unresponsive. Use the lightning cable to connect the iPhone with your PC. Then you can enter into the recovery mode via iTunes on your iPhone and can repair issues.

  • Connect the iPhone to the PC.
  • Launch iTunes and wait for the system to recognize the device.
  • Once done, you can see an iPhone icon on the iTunes interface.
  • Click on the icon and click on the Restore button.
  • If prompted, sign out from the Find My iPhone and then click on Restore.
  • Then you may have to click on the Restore button again to confirm the task.
  • Your device data will erase completely and the iOS will be restored again.
  • Once done, your iPhone 11 will reboot.

5. Use DFU Mode via iTunes to fix frozen screen problem on iPhone 11

Finally, if nothing works for your handset, you should try to enter into DFU Mode on your iPhone via the iTunes app from the PC. The Device Firmware Update (DFU) mode is an advanced recovery mode that can fix the unresponsive screen on your iPhone.

You can follow the full guide below.

We assume that you’ve found this guide helpful. Feel free to ask in the comments below for any queries.