Final Fantasy XIV was a 2010 massively multiplayer online role-playing game (MMORPG) by Square Enix that has been released for Windows in 2014. It was the original version of the 14th title in the main Final Fantasy lineup and an epic ever-changing adventure plus exploration. This title has become overwhelmingly stunning for the PC version but somehow multiple players are facing the Final Fantasy XIV crashing issue on the PC while launching.
Now, if you’re also one of the victims to encounter such an issue then you’re not alone. The chances are high that you might have faced the crashing issue or the game not launching issue while trying to run the Final Fantasy XIV title on your PC. It becomes quite common for PC gamers because most of the titles are prone to crashing due to several possible reasons that we’ve mentioned below. Luckily, there are a couple of workarounds mentioned for you.
Why Final Fantasy XIV is Crashing?
Well, it may be quite possible that somehow the in-game bug or server connectivity issue or even issues with the PC-end troubling you a lot. Talking about the possible reasons behind crashing, we can consider the incompatibility of the PC and game’s requirements, an outdated game version, corrupted or missing game files, an outdated game client, missing or outdated graphics driver, DirectX issues, etc. These might be one of the major reasons.
Whereas unnecessary background running processes, issues with the security software like antivirus or firewall blocking, issues with startup apps, Microsoft Visual C++ Redistributables issues, overclocked CPU/GPU, issues with overlay apps, temporary system glitches, and more can also trigger crashes during startup a lot. The best part is that we’ve shared this troubleshooting guide so that you can follow all methods one by one until the problem gets fixed.
How to Fix Final Fantasy XIV Keep Crashing on Startup on PC
Now, you’re aware of the possible reasons and it’s highly recommended not to skip any method because a simple workaround can also resolve your issue that might not work for others. Now, without further ado, let’s jump into it.
1. Check System Requirements
First, you should ensure that your PC configuration is compatible enough with the game’s system requirements to run properly. If in case, your PC is having a low-end specification or becomes outdated to run heavy AAA titles then you should upgrade the necessary software/hardware on the PC. Here we’ve provided the game’s system requirements below that you can check out. If your PC build is compatible then you can skip to the next method.
Minimum Requirements:
- Requires a 64-bit processor and operating system
- OS: Windows 8.1 64-bit, Windows 10 64-bit, Windows 11 64-bit
- Processor: Intel Core i5 2.4GHz or higher
- Memory: 4 GB RAM
- Graphics: 1280 x 720: NVIDIA Geforce GTX750 or higher, AMD Radeon R7 260X or higher
- DirectX: Version 11
- Network: Broadband Internet connection
- Storage: 80 GB of available space
- Sound Card: A sound card that supports DirectSound
- Additional Notes: System Requirements may be subject to change. If you are using a router, please set up your ports so that the below packets can pass through. [Ports that may be used] TCP:80, 443, 54992~54994, 55006~55007, 55021~55040
Recommended Requirements:
- Requires a 64-bit processor and operating system
- OS: Windows 8.1 64-bit, Windows 10 64-bit, Windows 11 64-bit
- Processor: Intel Core i7 3GHz or higher
- Memory: 8 GB RAM
- Graphics: 1920 x 1080: NVIDIA Geforce GTX970 or higher AMD Radeon RX 480 or higher
- DirectX: Version 11
- Network: Broadband Internet connection
- Storage: 80 GB of available space
- Sound Card: A sound card that supports DirectSound
- Additional Notes: System Requirements may be subject to change. If you are using a router, please set up your ports so that the below packets can pass through. [Ports that may be used] TCP:80, 443, 54992~54994, 55006~55007, 55021~55040
2. Disable fullscreen optimizations
It seems that disabling the fullscreen optimization option did work for some users. To do so:
- Open the Steam launcher > Click on Library.
- Right-click on Final Fantasy XIV > Click on Manage.
- Select Browse local files > Go to Final Fantasy XIV installed location.
- Now, right-click on FinalFantasyXIV.exe > Select Properties.
- Click on the Compatibility tab > Tickmark Disable fullscreen optimizations to enable it.
- Once done, click on Apply and then OK to save changes.
3. Run the Game File as an Administrator
It’s also recommended to always run the game executable file as administrator access on the Windows PC so the User Account Control (UAC) can allow all the access properly. Sometimes the system may think you’re trying to run the game without authorizing it. This is a one-time process for each game. Make sure to follow the steps below to do so:
Right-click on the Final Fantasy XIV exe shortcut file on your PC.
Now, select Properties > Click on the Compatibility tab.
Make sure to click on the Run this program as an administrator checkbox to checkmark it.
Click on Apply and select OK to save changes.
Now, you can just double-click on the game exe file to launch it.
Once done, you can also do the same steps for your Steam launcher. So, you’re giving the same UAC access to the game launcher too.
4. Update Graphics Drivers
You should try checking for the graphics driver update on your Windows PC and installing the latest version to ensure no update is pending at your end. An outdated or missing graphics driver can trigger issues with properly functioning graphics-intensive programs. To do that:
Right-click on the Start Menu to open up the Quick Access Menu.
Click on Device Manager from the list to open the interface.
Now, you’ll need to double-click on Display adapters to expand it.
Then right-click on the dedicated graphics card name you’re using to bring the context menu.
Next, click on Update driver > Choose Search automatically for drivers.
The system will automatically check for the available update.
If an update is available, it’ll automatically download and install the latest version.
Once done, make sure to restart your PC to apply the changes.
If you cannot find any update, then make sure to head over to the official graphics card website and search manually for the latest update. If a new version is available, just download the file on your PC and install it. Whatever graphics card you use, jump to the link below as per the manufacturer.
- Nvidia GPU
- AMD GPU
- Intel GPU
5. Update Windows
If in case, you’re running the outdated Windows OS version or outdated build then make sure to follow the steps below to check and install updates.
- Press Windows + I keys to open up the Windows Settings menu.
- Click on Windows Update from the left pane > Check for updates.
- If there is an update available, you should select Download and Install.
- Wait for the update process to be completed.
- Once done, reboot your PC to apply changes.
6. Check for Optional Updates
You should also check for the optional updates by following the steps below because some of the device driver updates and security patch updates may appear in a separate section.
- Press Windows + I keys to open up the Windows Settings menu.
- Click on Windows Update from the left pane > Click on Advanced Options.
- Now, scroll down a bit and find the Additional options section.
- Click on Optional updates > If there is an update available, make sure to select the update.
- Click on Download & install > Reopen the system once the update is installed.
7. Switch to Dedicated GPU
You should also ensure that your using the dedicated GPU on your Windows computer instead of using the integrated HD graphics. To do so:
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For Nvidia GPU:
- Right-click on the desktop screen to open the context menu.
- Now, click on Nvidia Control Panel to open it.
- Head over to 3D Settings > Select Manage 3D Settings.
- Open the Program Settings tab > Choose Final Fantasy XIV from the drop-down menu.
- Next, select the preferred graphics processor for this program from another drop-down menu.
- Finally, your Nvidia GPU should show as High-Performance Nvidia Processor.
- Save the changes and reboot the PC.
For AMD GPU:
- Right-click on the desktop screen to open the context menu.
- Now, open Radeon Settings > Navigate to Additional Settings.
- Go to Preferences > Select Power > Choose Switchable Graphics Application Settings.
- Select Final Fantasy XIV from the list of installed applications. [If the game isn’t in the list, you can select Add Application and include the game exe file]
- Finally, select High Performance from the Graphics Settings, option > Reboot the PC.
8. End Background Processes
The chances are high that somehow your system becomes laggy or gets overloaded by a lot of unnecessary background running tasks. These tasks basically consume system resources like CPU, Memory, or internet bandwidth which can seriously impact the game launching experience. If those tasks (third-party) aren’t necessary for you then try closing them completely by following the steps below.
Press Ctrl + Shift + Esc shortcut keys on the keyboard to open Task Manager.
Click on the Processes tab > Make sure to select the task individually that you want to close.
Then click on End Task to close it.
As mentioned, do the same steps for each task that you want to close.
Once done, close the Task Manager window, and restart your PC.
9. Verify and Repair Game Files
Sometimes missing or corrupted game files on the PC may occur some issues with the game application launching properly or start crashing. It doesn’t mean that you’ll always get an error message or warning notice after crashing. A minor but useful game file may get corrupted or missing quite easily. Luckily, most of the game launchers do come with a useful feature to automatically verify and repair game files online. To do so:
Launch the Steam client > Click on Library.
Right-click on Final Fantasy XIV from the list of installed games.
Now, click on Properties > Go to Local Files.
Click on Verify Integrity of Game Files.
You’ll have to wait for the process until it gets completed.
Once done, just restart your computer.
10. Adjust Steam Overlay and SteamVR Options
Multiple Final Fantasy XIV PC players have also reported that they’re facing the crashing issue a lot. It’s most probably happening to the Steam users and we have a possible workaround to fix it. To fix it:
- Open the Steam client on the PC > Click on Library.
- Right-click on Final Fantasy XIV from the left pane > Select Properties.
- Now, click on General > Make sure to Turn OFF the Enable the Steam Overlay while in-game option.
- You should also Turn ON the Use Desktop Game Theatre while SteamVR is active option.
18. Update Final Fantasy XIV
Even an outdated game patch version can trigger several potential issues on the gaming device that leads to crashing issue, lags, stutters, and more. It’s recommended to check for the game update periodically and install the latest update whenever available. You can follow the steps below to do the same.
11. Disable Windows Firewall
If in case, you’re using the default Windows Firewall protection on your PC then you should turn it off temporarily and check for the issue again. To do this:
- Click on the Start Menu > Type Firewall.
- Select Windows Defender Firewall from the search result.
- Now, click on Turn Windows Defender Firewall on or off from the left pane.
- Select the Turn off Windows Defender Firewall (not recommended) option for both the Private & Public Network Settings.
- Once selected, click on OK to save changes.
- Finally, restart your computer.
12. Turn Off Antivirus Protection
You can also try turning off the Windows Defender option on your PC to ensure there is no antivirus software blocking the game files to run properly.
- Press Windows + I shortcut keys to open the Windows Settings menu.
- Click on Update & Security > Click on Windows Security from the left pane.
- Now, click on the Open Windows Security button.
- Go to Virus & threat protection > Click on Manage settings.
- Next, you’ll need to turn off the Real-time protection toggle.
- If prompted, click on Yes to proceed further.
If in case, you’re using any other antivirus program on your PC then make sure to turn it off.
13. Set High Performance in Power Options
Mostly the Windows system is set on the default Balanced Power Mode which offers both performance and power consumption at the same time. But sometimes, this mode can occur performance issues on your PC when it comes to graphics-hungry programs. It’s better to set the power mode to High Performance, which can improve the tasks. However, this mode will consume more power or battery juice than normal. To do this:
- Click on the Start Menu > Type control panel and search for it.
- Open Control Panel from the search result.
- Now, go to Hardware and Sound > Select Power Options.
- Click on High Performance to select it.
- Once done, make sure to reboot the PC to apply changes.
- It might fix the Final Fantasy XIV crashing issue on your PC.
14. Reinstall Microsoft Visual C++ Runtime
If your Windows computer isn’t running on the latest version of the Microsft Visual C++ Runtime then you may encounter several issues whatsoever. To do that:
- Press the Windows key from the keyboard to open the Start Menu.
- Now, type apps & features to search.
- Open Apps & Features from the search result.
- Click on the Microsoft Visual C++ program(s) from the list individually.
- Select each program and click on Uninstall.
- Follow the on-screen instructions to complete uninstallation.
- Next, visit the official Microsoft website and download the latest Microsoft Visual C++ Runtime.
- Once done, install it on your computer > Restart the system to change effects.
15. Perform a Clean Boot
As per some reports, multiple programs are always running in the background from when the Windows system boots up. So, those services may consume the system resources and internet data without your knowledge. It’s better to perform a clean boot and turn off unnecessary startup applications by following the steps below.
Press Windows + R shortcut keys to open the Run dialog box.
Now, type msconfig and hit Enter to open System Configuration.
Go to the Services tab > Enable the Hide all Microsoft services checkbox.
Click on Disable all > Click on Apply and then OK to save changes.
Now, go to the Startup tab > Click on Open Task Manager.
Click on the Startup tab from Task Manager.
Make sure to click on the particular task which has a higher startup impact.
Once selected, click on Disable to turn it off. [Do the same steps for each program that has a higher startup impact]
Finally, make sure to restart your computer to apply changes.
16. Try Disabling Overlay Apps
Sometimes a couple of applications may come with an additional overlay app that basically helps the streamers or gamers a lot. However, these overlay apps can eventually conflict with the game files to run smoothly and may cause several issues like FPS drops, black screen issues, lags, glitches, etc. You should try disabling the overlay apps manually before launching the game again to cross-check whether the crashing issue has been fixed or not. To do so:
Disable Discord Overlay:
- Launch the Discord app > Click on the gear icon at the bottom.
- Select Overlay under App Settings > Turn on the Enable in-game overlay.
- Click on the Games tab > Select Final Fantasy XIV.
- Finally, turn off the Enable in-game overlay toggle.
- Make sure to reboot your PC to apply changes.
Disable Xbox Game Bar:
- Press Windows + I keys to open Windows Settings.
- Click on Gaming > Go to Game Bar > Turn off Record game clips, screenshots, and broadcast using the Game bar option.
Disable Nvidia GeForce Experience Overlay:
- Launch the Nvidia GeForce Experience app > Head over to Settings.
- Click on the General tab > Disable the In-Game Overlay option.
- Finally, restart the PC to apply changes, and launch the game again.
There are some other overlay apps that can cause trouble for you something as MSI Afterburner, Rivatuner, RGB software, etc. You should turn them off as well.
17. Disable CPU or GPU Overclocking
It’s also worth mentioning not to enable CPU/GPU overclocking on your PC if your game is crashing or stuttering a lot. We can understand that overclocking CPU/GPU can make a huge impact in improving gameplay but sometimes it may also cause issues with the bottleneck or compatibility too. Just set the frequency to default for optimal performance.
- Open the Steam client > Go to Library.
- Click on Final Fantasy XIV from the list of installed games on the left pane.
- Now, the client will automatically search for the available update.
- If there is an update available, you’ll see the Update option > Just click on it.
- Wait for a couple of minutes or so until the game update completes. [Depends on the storage space and internet connectivity]
- Once done, make sure to close the Steam client.
- Finally, reboot your PC to apply changes, and launch the Final Fantasy XIV game again.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.